Terms of Service & End User License Agreement (EULA)

Last updated: December 23, 2025

1. Acceptance of Terms

By downloading, installing, accessing, or using Sideline Captions (the "Service"), you agree to be bound by these Terms of Service & End User License Agreement ("Terms"). These Terms apply to all users, including those using a free trial and those with a paid license.

If you do not agree with any part of these Terms, you may not download, install, or use the Service.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sideline Captions regarding the Service and supersede all prior agreements and understandings.

2. Service Description

Sideline Captions is downloadable software that runs locally on your device but requires an internet connection to access certain features, including AI-powered captioning through third-party APIs such as Google's Gemini API and OpenAI. The Service combines locally-installed software with external services that we do not control.

3. License Grant

Sideline Captions grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Service, subject to the terms below:

3.1 Free Trial License

If you are using the Service under a free trial or evaluation version:

  • You may process up to 500 images in total with no time limit
  • You may use the Service for personal, commercial, or professional evaluation purposes
  • You will receive software updates during your trial period
  • Your trial license may be terminated or limited at any time at our discretion
  • Once you reach the 500-image limit, the Service's processing features will be disabled until you purchase a paid license
  • You may install the trial on multiple devices, but the 500-image limit applies cumulatively across all installations
  • You may not circumvent, bypass, or attempt to reset the trial limitations through any means, including reinstallation, file deletion, or technical manipulation

3.2 Subscription License

If you purchase a subscription (monthly or yearly):

  • You are granted access to the Service for the duration of your active subscription period
  • You may install and use the Service on unlimited devices, provided you are the sole user
  • Monthly subscriptions include up to 5,000 images per month and 1,000 images per day
  • Yearly subscriptions include up to 5,000 images per month and 1,000 images per day
  • Usage limits reset at the beginning of each billing cycle (monthly or yearly, depending on your subscription)
  • You will receive all software updates and improvements while your subscription remains active
  • Your subscription will automatically renew at the end of each billing period unless cancelled
  • If your subscription expires or is cancelled, your access to the Service will be suspended until you renew or purchase a new subscription

3.3 Lifetime License

If you purchase a lifetime license (one-time payment):

  • You are granted lifetime access to the Service for personal or professional use by a single user
  • You may install and use the Service on unlimited devices, provided you are the sole user
  • You may process unlimited images (requires your own API key for AI services)
  • You will receive all software updates and improvements while the Service remains operational
  • "Lifetime" means access to updates and the Service for as long as we continue to operate and maintain it, and does not obligate us to support the Service indefinitely

3.4 General License Terms

  • This license does not grant you ownership of the Service or its components
  • All rights not expressly granted are reserved by Sideline Captions
  • The Service is licensed, not sold

4. License Restrictions

You agree not to:

  • Share, sell, rent, lease, sublicense, or otherwise transfer your license key or trial access to others
  • Reverse engineer, decompile, disassemble, modify, or attempt to derive the source code of the Service
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use the Service in violation of any applicable laws or third-party rights
  • Upload or process content that infringes intellectual property or privacy rights
  • Use the Service for automated scraping, data mining, or competitive analysis
  • Interfere with or disrupt the Service or its servers
  • Circumvent or attempt to bypass trial limitations, including through reinstallation, file manipulation, or technical workarounds

Violation of these prohibitions may result in immediate license termination without refund and potential legal action.

5. System Requirements & Internet Connectivity

The Service requires an internet connection to access AI captioning features. If your internet connection is interrupted during use, captioning functionality will cease until connectivity is restored.

While we strive to maintain compatibility with current operating systems, we do not guarantee that the Service will remain compatible with future OS updates or system changes. We are not obligated to update the Service to maintain compatibility with all future system configurations.

6. User Content, AI Processing & Ownership

6.1 Your Ownership

You retain all rights to any captions, metadata, images, and other materials ("User Content") you create, submit, or process through the Service. You own all AI-generated captions and output produced by the Service.

6.2 Limited License to Use

By submitting User Content, you grant Sideline Captions a limited, non-exclusive, worldwide, royalty-free license to use, store, and process such content solely to operate and provide the Service to you.

We will not use your User Content to train AI models, for advertising purposes, or sublicense it to third parties except as necessary to provide the Service.

6.3 AI Processing

The Service uses Google's Gemini API, OpenAI API, and other third-party services to generate captions. By using the Service, you acknowledge and consent to your data being transmitted to these third-party services for processing in accordance with their respective privacy policies.

To ensure service reliability and quality, we may temporarily store user-submitted data (including captions, metadata, and image previews) for up to 30 days for debugging, quality assurance, and service improvement purposes, as described in our Privacy Policy. This data is never used for advertising, resale, or AI model training.

6.4 Your Responsibilities

You represent and warrant that:

  • You own or have the necessary rights to all User Content
  • Your submission and use of User Content does not violate any third-party rights
  • You have all necessary permissions to process any images containing identifiable individuals

Sideline Captions assumes no responsibility or liability for any User Content uploaded or processed through the Service.

7. Intellectual Property

All code, designs, text, graphics, logos, algorithms, documentation, and other materials forming part of the Service are owned or licensed by Sideline Captions and are protected by intellectual property laws.

Sideline Captions and its logo are trademarks of Sideline Captions. You may not use them without prior written permission.

No right, title, or interest in the Service is transferred to you except the limited license granted herein. You may not copy, modify, distribute, sell, or create derivative works based on the Service without prior written consent.

8. Subscription Billing and Renewal

8.1 Billing Cycles

Subscriptions are billed in advance on a recurring basis:

  • Monthly Subscriptions: Billed every month on the anniversary of your initial purchase date
  • Yearly Subscriptions: Billed annually on the anniversary of your initial purchase date
  • Your billing cycle begins on the date you first purchase your subscription

8.2 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. By purchasing a subscription, you authorize us to charge your payment method on file for each renewal period.

8.3 Payment Failure

If payment fails for any reason (expired card, insufficient funds, etc.):

  • We will attempt to charge your payment method again
  • You will receive email notifications about the payment failure
  • If payment cannot be processed after multiple attempts, your subscription will be suspended
  • During suspension, you will lose access to the Service's processing features
  • You may reactivate your subscription by updating your payment method and successfully processing payment
  • If your subscription remains unpaid for an extended period, it may be cancelled and you will need to purchase a new subscription

8.4 Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect immediately and you will lose access to the Service immediately.

Cancelling your subscription does not entitle you to a refund for the current billing period.

8.5 Price Changes

We reserve the right to change subscription prices at any time. Price changes will not affect your current billing period but will apply to subsequent renewal periods.

If you do not agree to a price increase, you may cancel your subscription before the price change takes effect.

8.6 Subscription Limits

Subscription plans include usage limits:

  • Monthly and yearly subscriptions include up to 5,000 images per month
  • Daily limit of 1,000 images per day applies to all subscription plans
  • If you exceed your monthly limit, processing will be disabled until the next billing cycle begins
  • If you exceed your daily limit, processing will be disabled until the next day
  • Unused images do not roll over to the next billing period
  • Lifetime licenses have no usage limits

9. Trial-to-Paid Conversion

When you purchase a subscription or lifetime license after using the trial:

  • Your 500-image processing limit is immediately removed
  • All previously created captions and data are preserved
  • For subscriptions, you receive access according to your subscription plan's limits
  • For lifetime licenses, you receive unlimited access (with your own API key)
  • Your license key will be delivered via email to the address provided at purchase

10. Refund Policy

10.1 Lifetime License Refunds

You may request a full refund for a lifetime license within 7 days of purchase by contacting us through the contact form on our website. Refunds will be processed to your original payment method within 5-10 business days. Upon refund, your license key will be deactivated and you will revert to trial access (subject to the 500-image limit if not already exceeded).

10.2 Subscription Refunds

For subscription purchases:

  • You may request a full refund within 7 days of your initial subscription purchase
  • After the initial 7-day period, refunds for subscription renewals are not available
  • If you cancel your subscription, you will retain access until the end of the billing period you have already paid for
  • Refunds for subscription renewals are only available in exceptional circumstances at our sole discretion

10.3 General Refund Restrictions

Refunds are not available if:

  • More than 7 days have passed since your initial purchase (for lifetime licenses or first subscription payment)
  • You have received a refund for a Sideline Captions purchase within the past 12 months
  • Your license has been misused, shared, or violated these Terms
  • You are requesting a refund for a subscription renewal (after the initial purchase period)

11. Updates and Maintenance

We may, at our discretion, provide updates, bug fixes, or enhancements to the Service. Active subscription holders and lifetime license holders receive all updates at no additional cost for as long as we maintain the Service.

Updates are provided "as is" and do not guarantee:

  • Perpetual compatibility with all future systems or operating systems
  • Continued functionality with third-party APIs beyond our control
  • Addition of specific features or capabilities

We reserve the right to discontinue the Service at any time, though we will make reasonable efforts to provide advance notice to active subscribers and lifetime license holders.

12. Eligibility

The Service is intended for users aged 13 and older. If you are under 18, you must have parental or guardian consent to use the Service. By using the Service, you represent and warrant that you meet these requirements and are competent to agree to these Terms.

13. Disclaimers

The Service and all related materials are provided "as is" and "as available" without warranty of any kind, express or implied. Sideline Captions does not warrant that the Service will be error-free, uninterrupted, secure, or that defects will be corrected.

To the extent permitted by law, we disclaim all warranties, including but not limited to:

  • Merchantability, fitness for a particular purpose, and non-infringement
  • Accuracy or reliability of AI-generated captions
  • Uninterrupted or error-free operation
  • Compatibility with your specific system configuration
  • Continued availability of third-party APIs

You acknowledge that AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are solely responsible for reviewing and verifying all AI-generated output before use.

14. Limitation of Liability

To the fullest extent permitted by law, Sideline Captions and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of or inability to use the Service.

In no event shall Sideline Captions' total liability to you exceed the amount you paid for the license, not to exceed $50.

15. Indemnification

You agree to indemnify, defend, and hold harmless Sideline Captions, its owners, employees, and affiliates from and against any claims, losses, damages, liabilities, or expenses (including attorney's fees) arising from:

  • Your use or misuse of the Service
  • Your breach of these Terms
  • Your violation of any third-party rights
  • Your User Content or its processing

16. Termination

16.1 By Sideline Captions

We may suspend or terminate your access to the Service for violation of these Terms or other misuse. We will provide notice before termination unless your conduct poses an immediate security risk or involves clear Terms violations such as license key sharing or reverse engineering attempts.

16.2 By You

You may terminate your use of the Service at any time by:

  • For Subscriptions: Cancelling your subscription through your account settings or by contacting us. Your access will continue until the end of your current billing period.
  • For Lifetime Licenses: Ceasing to use the software and uninstalling it from your devices.

Termination does not entitle you to a refund unless within the 7-day refund period for initial purchases.

16.3 Effect of Termination

Upon termination:

  • For subscriptions: Your access will continue until the end of the billing period you have already paid for, after which your license will cease
  • For lifetime licenses: Your license will immediately cease
  • You must stop using the Service and destroy all copies in your possession
  • We will delete your User Content in accordance with our Privacy Policy
  • Trial users will lose access to the Service
  • Subscription users will lose access at the end of their paid period
  • Lifetime license holders will lose all access rights

17. Dispute Resolution & Arbitration

Any dispute or claim arising out of or relating to these Terms or your use of the Service will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

RIGHT TO OPT OUT: You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration.

The arbitration will be conducted by a single arbitrator under the rules of the American Arbitration Association (AAA) and will take place in Kentucky or remotely at your option. You and Sideline Captions each waive the right to a trial by jury or to participate in a class action or representative proceeding.

If you are a consumer in the EU, UK, or EEA, this arbitration clause does not apply to you, and you retain your right to bring claims in your local courts.

This provision does not preclude either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

18.1 European Union Users

If you are a consumer located in the European Union, United Kingdom, or European Economic Area, nothing in these Terms affects your mandatory statutory rights under applicable consumer protection laws. In the event of any conflict between these Terms and your local consumer protection laws, your local laws shall prevail to the extent of the conflict.

19. Assignment

You may not assign or transfer these Terms or your license without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, provided the assignee agrees to honor these Terms.

20. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

21. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sideline Captions regarding the Service. Any modification to these Terms must be in writing and authorized by Sideline Captions.

23. Contact Information

If you have questions about these Terms of Service, please contact us: